Last Updated: September 9, 2026
Welcome to Avio Express (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you visit and use our website, services, and online store.
By accessing or using Avio Express, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the site, placing an order, filling out request forms, or interacting with our services:
 Personal & Contact Details: Full name, billing address, shipping address, email address, and phone/WhatsApp number.
 Order & Transaction Information: Details of products ordered (e.g., refurbished desktops, laptops, accessories), delivery location, and transaction IDs.
 Vendor & Seller Information: If you register as a vendor, we collect store name, business email, contact number, bank account details for payouts, and business address.
 Custom Requirements & Enquiries: Details submitted via custom order or wishlist forms (such as preferred PC specifications and budget).
2. Payment Data and Security
We do not store your sensitive financial information (such as credit/debit card numbers, CVV, or net banking passwords) directly on our servers:
 Payment Gateways: Online payments are securely processed through third-party payment gateways (such as Razorpay and verified UPI platforms) that comply with Payment Card Industry Data Security Standards (PCI-DSS).
 Direct Bank Transfer / UPI: For offline or manual payments, transaction proofs, UTR numbers, or transaction IDs shared for verification are handled confidentially and strictly used for order validation.
3. How We Use Your Information
We use the collected information for the following business purposes:
 To process, fulfill, and deliver your orders accurately.
 To facilitate communication regarding order confirmations, invoices, tracking updates, and delivery schedules.
 To coordinate between buyers and verified third-party vendors for multi-vendor fulfillment.
 To calculate applicable delivery, packaging, and regional shipping charges based on your delivery PIN code.
 To respond to customer inquiries, technical requests, warranty queries, or return requests.
 To detect and prevent fraudulent transactions or security violations.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share necessary details with trusted partners solely to provide our services:
 Vendors & Sellers: When you order a product from a vendor, necessary shipping details (name, delivery address, contact number) are shared with that vendor to fulfill the dispatch.
 Logistics & Courier Partners: Name, shipping address, and phone number are shared with delivery partners to ensure package delivery.
 Payment Processors: Transaction details are shared with payment service providers to authenticate payments and process refunds.
 Legal Requirements: We may disclose your information if required to do so by applicable law, regulatory authority, or legal process.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember cart items, manage user sessions, and analyze site performance. You can choose to modify your browser settings to decline cookies, though certain store features may not function properly as a result.
6. Data Security and Retention
We maintain strict administrative, technical, and physical safeguards designed to protect the personal information you provide against unauthorized access, loss, or alteration. We retain your personal data only as long as necessary to fulfill store operations, comply with tax/legal obligations, and resolve disputes.
7. Your Privacy Rights
You have the right to:
 Access, update, or correct your personal profile information through your My Account dashboard.
 Request the deletion of your account and associated personal data, subject to legal and transactional record-keeping requirements.
 Opt-out of promotional emails and marketing communications at any time.
8. Third-Party Links
Our marketplace may contain links to external third-party websites or services. We are not responsible for the privacy practices, policies, or content of external third parties.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory practices. Any modifications will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
 Brand / Store Name: Avio Express
 Email: Avioexpressindia@gmail.com
 Support Phone / WhatsApp: (+91 9627162292)
 Location / Address: Delhi NCR, India